Legal notice

Website Content We make reasonable efforts to ensure all product‑related text, imagery, specifications and descriptions shown on our site are accurate, current and reliable. Our team regularly reviews, revises and updates website content to deliver a dependable browsing and shopping experience.

Accuracy of Information We take reasonable steps to validate the authenticity, completeness and accuracy of site information including material markings, dimensions, capacity data and product‑matching descriptions. Minor typographical errors, data sync delays or page update lags may occasionally occur. Should you identify inconsistent, misleading or incorrect content, please contact customer support. We will promptly investigate and correct any confirmed issues.

Use of Information All content published on this website serves solely as general reference for product selection, comparison and purchasing. Before placing orders or making usage‑related decisions, please verify critical details such as material grade, actual measurements, compatible disinfection methods and usage limits with support when necessary. We accept no liability for losses resulting from purchasing decisions based solely on unconfirmed website information.

External Links Our site may contain hyperlinks to third‑party platforms for supplementary reference materials. We aim to link to reputable external sources, yet we exercise no control over third‑party content, service standards, privacy policies or business practices. We disclaim all liability for disputes, damages or risks arising from your use of externally linked websites.

Website Availability Routine technical maintenance is performed to sustain site accessibility and keep browsing, product viewing and order submission functions operational. Temporary outages, loading failures or service interruptions may occur due to server maintenance, system upgrades, network issues or unforeseen technical faults. We are not responsible for shopping‑related inconvenience or lost opportunities caused by temporary service downtime.

Legal Compliance We comply with applicable local, national and cross‑border laws, food‑contact safety regulations, consumer‑protection rules and e‑commerce policies. Nothing within this legal notice operates to limit or waive statutory consumer rights that cannot be lawfully excluded.

Product Representation We strive to present true‑to‑life visuals, precise dimensions, clear material standards, correct pricing and functional descriptions for all listed goods. Subtle variances between displayed images and received items may result from studio lighting, screen colour deviation, manufacturing batch adjustments and manual measurement tolerances. Please reach out to support to resolve any concerns prior to checkout. Our after‑sales obligations apply only within the scope permitted by applicable consumer‑protection legislation.

Intellectual Property Original website assets including product photographs, specification texts, marketing copy, brand logos, packaging artwork and scene renderings are either our exclusive property or used under valid commercial licence. Such intellectual property is protected by copyright, trademark and relevant IP statutes. Unauthorised copying, downloading, reproduction, alteration or commercial reuse of site content without written consent is prohibited. We reserve all rights to pursue legal remedies for infringement.

Product Usage Disclaimer Our goods are manufactured to meet relevant food‑contact safety standards and require correct handling. We assume no responsibility for damage, safety risks or personal discomfort stemming from improper use, including but not limited to subjecting wood‑handle items to high‑temperature ovens, rough impact on fragile ceramic pieces, prolonged soaking of wooden components or operating products outside stated disinfection boundaries. Always follow the product‑specific use‑and‑care instructions.

Order & Logistics Disclaimer Displayed delivery estimates and stock levels are for reference purposes only. Real‑world circumstances may lead to stock shortages, logistics delays, in‑transit parcel damage and cross‑border customs hold‑ups. We will reasonably assist with problem resolution, however we are not liable for indirect losses such as disrupted event timelines or cancelled arrangements caused by factors outside our reasonable control.